FAQ'S

Faq's

Your Questions, Answered

Curious about our frames, fittings, or services? Explore our FAQ section for quick and helpful answers to everything Eye Candy has to offer.

Your Questions, Answered

Curious about our frames, fittings, or services? Explore our FAQ section for quick and helpful answers to everything Eye Candy has to offer.

Your Questions,

Answered

Curious about our frames, fittings, or services? Explore our FAQ section for quick and helpful answers to everything Eye Candy has to offer.

  • Where is Eye Candy Delafield located?

    637 N Genesee St, Delafield, WI 53018. 


    Our operating hours:

    Monday through Friday: 10 am – 6 pm

    Saturday: 10 am – 4 pm

    Sunday: By appointment

  • What types of eyewear do you offer?

    We  provide a wide range of innovative and handmade eyewear from independent designers worldwide, with many exclusive and limited-production pieces. Our selection includes frames and sunglasses for adults and children, as well as sports eyewear. At Eye Candy we sell each frame only once! This ensures that your choice is truly unique, a one of a kind look, just for you!

  • Do we offer eyewear for children?

    Yes, we have a diverse selection of durable and stylish eyewear for children, from infancy to preteens, designed to withstand daily wear and tear. Our opticians assist children in finding glasses they'll be excited to wear.

  • How do you assist in selecting the right eyewear?

    The Eye Candy team asks about your prescription, daily activities, and personal style to recommend eyewear that fits your visual and lifestyle needs. We aim to help you discover eyewear that reflects your individuality and enhances your vision.

  • Do you provide advanced lens technologies?

    Yes, our opticians stay updated on the latest lens technologies through continuing education and research. We collaborate with top optical labs that use advanced machinery to fabricate high-quality lenses quickly and accurately.

  • How can I contact Eye Candy Delafield?

    Email: info@EyeCandyWi.com

    Phone: 262.303.4619

  • Do you take vision insurance?

    Eye Candy collaborates with most major vision plans on an out-of-network basis. Please contact your provider directly to learn about your out-of-network benefits and how to file your claims. As an optician-owned business, we are not eligible to be an in-network provider in the state of Wisconsin. However, Eye Candy does offer various options to help you maximize your benefits and reduce your out-of-pocket expenses. Additionally, we accept and process all Health Savings Accounts (HSA/FSAs) and Benefit cards.

A Sweet Treat For Our Biggest Fans

Update effective date: January 1, 2023

For each new customer referral that results in a purchase of their first complete pair of Eye Candy glasses, sunglasses, or non-prescription sunglasses, you’ll now be able to earn a $50 store credit! As a valued customer, allow us to reward you for your referral!


See official rules below for complete details.

To get started, we’ll need to have your current name, address, phone number, and valid email address on file in order to issue store credit to your account. If you need to update your existing account, or create a new account, please fill out the form below.


Once your account has been created and is up-to-date, you can start earning store credit for referrals. Simply share stories of your Eye Candy experience, and recommend that others stop by our boutique for their next eyewear purchase. Get compliments on your Eye Candy glasses? Make sure you tell others where you got them!


*These referrals are an easy way to accrue store credit that can be applied to your next purchase. Just ask that they tell us who sent them.


*Store credit expires 18 months after earning it.

For questions regarding our Referral Rewards program, or to check your account balance, please email us at info@eyecandywi.com.

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